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How We Work

Transparency is a feature, not a policy.

Every engagement sits on the same four pillars: two-tier quality review, a real time-zone overlap, a five-business-day ramp, and a client dashboard that shows you the work as it happens. This page used to live behind a password. We opened it because we have nothing to hide.

Two-tier QA/QC

Every deliverable passes through two reviews before it reaches you.

Quality is not a checkbox at the end of a project. It is a gate between the producer and your inbox. We run two of them on every file, in sequence, by different people.

Stage 01

Production

Poland Discipline Team
  • Discipline specialist produces the deliverable
  • Working against your standards and templates
  • Cross-discipline coordination happens live
Stage 02

First Review

Poland Team Leader
  • Technical accuracy
  • Model hygiene and family discipline
  • Adherence to client standards
  • Gate: deliverable is released to PX only after pass
Stage 03

Second Review

US Project Executive
  • Client Standards compliance
  • Cross-discipline coordination
  • Design-intent alignment
  • Gate: deliverable released to you only after pass
Engagement org chart

Four levels, one point of contact.

You speak with your US Project Executive. They speak with your assigned Poland Discipline Team Lead. The team then scales under the Team Lead without changing the people you interact with.

Client
You & Your Team
Principals, PMs, Architects, Engineers
US Project Executive
Your PX
US-based & Trained Senior Discipline Lead
Poland
Discipline Team Lead
First review, daily coordination
Production
Architecture
Production
Structural
Production
MEP
Time zone overlap

Poland afternoons align with U.S. mornings. That is several real hours of live collaboration, every working day.

Nearshore geography matters. South Asia offers two or three hours of awkward overlap. Latin America gives you mornings in both hemispheres but narrow afternoon cover. Other regions have no overlap at all meaning you'll never speak with your augmentation team. Poland sits at the sweet spot: your 8 AM Eastern is their 2 PM. You get a full morning of live work before Poland signs off, and they get a full morning of focused heads-down work before you arrive.

A typical weekday, overlapping time

Kraków
Eastern
US PX
12a24681012p246810
Working hoursLive PL/US PX overlapAll times local to each city.
Onboarding

Operational in five business days on large projects.

Most engagements are drawing on your standards by day five. Smaller assignments are even quicker. Here is the actual sequence, with the things your team needs to do highlighted.

Day 1

Kickoff & access

US PX and Poland Team Leader meet your team. Access provisioned to your BIM 360 / ACC / OneDrive / Dropbox. NDAs, data processing agreement signed.

Day 2, 3

Standards load

Templates, title blocks, family libraries, CAD standards, layer conventions, and naming rules ingested and validated. Deviations documented.

Day 4

Pilot task

Small, bounded pilot task run end to end through the two-tier QA/QC. You review timesheets and stats in the client dashboard.

Day 5

Operational.

Team is producing on your live projects against your standards, under your cadence. From here, it looks like staff, not a vendor.

Data security

Your files never touch a personal machine.

Every Poland team member works from a managed workstation with centrally enforced policies. Your data lives in your cloud environment or a siloed ProCatalyst tenant. Never local, never cross-client.

Identity

Two-factor enforced

2FA enforced on Autodesk, Microsoft 365, Bluebeam, and our project management stack. Additional safeguards available on request.

Email

AI-powered threat scanning

Inbound email scanned for impersonation, BEC, and link-based attacks before hitting anyone's inbox. Suspect messages never reach endpoints.

Storage

No local data storage

Producers work against cloud-hosted project files. Nothing persists on a local drive. Standard policy, enforced.

Isolation

Per-client cloud silos

Each client sits in a dedicated cloud site free of shared buckets, cross-client file paths, or accidental data leakage between engagements.

Workstation

Managed endpoints

Production machines are centrally managed. Disk encryption, patch discipline, endpoint detection, and remote wipe on off-boarding.

Offboarding

Named access, revocable

Access is granted per person, per project. When a resource rolls off, credentials are revoked.

Client Dashboard

A live view of every hour we spend on your work.

Not a monthly report. A real-time dashboard at dashboard.procatalyst.com. Multi-office or single-project views, date filtering, task breakdowns, activity graphs, weekly highlights, and one-click export. Built because transparency should be continuous, not scheduled.

dashboard.procatalyst.com / clients / covenant-development / projects / the-heights-at-preston
  • Overview
  • Projects
  • Hours
  • Task Log
  • Team
  • Exports
  • Security
Project
The Heights at Preston. 348 Units
Wk 14 of 42On budget
Hours this week
142.5
+4.2 vs last
Budget used
31%
on pace
Avg daily team
4.2
Mon–Fri
Open backcheck
23
of 612 total
Weekly hours. Last 14 weeks
This week's task log
  • Tue 4.14Unit type B floor plan. Revit rebuild14.0h
  • Wed 4.15A-201 RCP detail development9.5h
  • Thu 4.16Structural framing L04, L0512.0h
  • Fri 4.17MEP coordination sweep8.0h
Project highlights

Your private company dashboard also contains overall project highlights such as time spent from start, current week and month's hours, and filterable data. Don't see something you need? Let us know and we'll work to implement it. Every client user is individually assigned and access controlled. No shared passwords.

Open dashboardRequest a demo walkthrough